With Sensio ERP, Portuense integrates the company's main information and thus builds a more efficient operational and strategic management.
About Portuense: Portuense is a family business, located in Minas Gerais, that has been operating in the food business for over 35 years. Founded in 1985 in Astolfo Dutra, Condimentos Portuense is synonymous with quality in spices, sauces and seasonings. Its growth and success is based on the search for suppliers with high quality standards, meeting and exceeding the expectations of customers and consumers.
One of the outstanding characteristics of Portuense is the innovation in packaging and the diversification of the product mix, which always aims to meet customer needs, in addition to exceeding the expectations of our consumer.
“... we used Dropbox, which is a platform that you can access multiple times... Then I edit, she edits. When you save, it causes a hell of a mess, you lose information, it duplicates the file. Sometimes you open a sheet and then Dropbox hasn't updated the sheet yet. So, you're seeing something that's already up to date, but you're seeing the old one.”
Isadora Chagas - Quality Manager from Portuense and Gabriel Chagas - Production Manager
“So, it was always confusing, because we had a system, but the system was not easy to use and not everyone knew how to use it. So, people used Excel a lot and so it was an Excel sheet of everything you can imagine, on every computer. And then we were still using Dropbox, which is a platform that you can access multiple times. I share, Isadora accesses, someone else accesses. As a result, we started to have a lot of trouble if I have an open spreadsheet and it also, if I edit, it edits. When you save, it causes a hell of a mess, you lose information, it duplicates the file.
Sometimes you open one, a sheet and then Dropbox hasn't updated the sheet yet. So you're seeing something that you've already updated and you're looking at the old one. And then we had a lot of trouble with that, because sometimes the raw material arrived, and the purchasing employee already announced that the product arrived. But then my mother, when she opened the spreadsheet, Dropbox hadn't updated it yet, so she thought she hadn't bought it. And so, that was an example, but that also happened in every sector of the company.
The information was very contained in whoever was there, seeing that at the time. The person who saw that the raw material arrived, went and placed it in the system and entered the Excel spreadsheet that arrived. But because of those confusions, that person knew, but the rest of the company was sometimes disconnected or didn't know. Once the goods arrived at production, they sometimes didn't go into production, because we didn't know they had them. This process relied a lot on you having to seek the information instead of the information coming to you.
And with regard to production, there was no question of production order, where everyone visualizes what is running today in the company, what the sector will be like, what it is producing today. That wasn't there. The production manager had what he was going to produce in his head and he executed it. And if he needed any information, he had to go to the administrative office. If the administrator needed information, they had to run the production.
The beginning that was very painful! I don't know if you've ever had an implementation that works 100%, but I've never seen it, because it turns out that we get something wrong with the registration and regret having done something in a way. We number from time to time and then see what we could have done in alphabetical order. So it's a lot of stuff, you have to think about it.
We involved a lot of people, we even hired production personnel to help, to count the registration of all the inputs, packaging, raw materials, cardboard boxes, a lot of things. That's where you enter the item name, the item code, the item price. It's a lot, a lot. So that was a lot of work, but today life is different.
Surely today life is different. And we have information that we can trust. With regard to inventory, everything that was done manually before, now you open the production order, the inputs, it already reserves the inventory, what you are going to use, when you finalize the production order, it confirms that it has been finalized, that what had been planned has been executed, if it was not said at the time. And then, as soon as you finish it, it goes down with the raw material and already enters the finished product. So yes, it's sensational.
... But I think one of the facilities we had was how easy the system is to understand. Anyone can take it.”
“So, today, I see a lot that Sensio serves us very well, but if you stopped to think, it wouldn't just serve us. It would serve other companies as well. Absolutely! I think that this system ranges from a large company that deals with food, that deals with compositions, with recipes, to a perhaps simpler company that deals with a single product and only one resale. So, that way, I think he could handle everything.”